If you don’t have one already, incorporate a good buy-back program for your customers. Presently, there is a lucrative market for used phones in good cosmetic and working condition. Read your customer, understand their needs, and offer them buy-back discounts…

Customers’ biggest loyalty is towards someone who can solve their present problem in the most cost effective manner. Offering a carrier’s products or products from multiple carriers will provide you with the ability to offer your customers with heavily subsidized…